In a busy world, waiting in a queue at a government office can be frustrating. The Government of Bihar understands that and introduced a simple online way for its citizens to obtain important certificates. The Right to Public Service (RTPS) Bihar is an initiative as part of the e-District Mission Mode Project. Under RTPS Bihar, the citizens can apply for numerous certificates, track their applications and download certificates from home. In this blog, we will outline RTPS Bihar, which certificates you can apply for, how to access the RTPS Bihar official portal, the documents you need, and much more. If you are a student, looking for a job, or any other individual who needs certificates, this blog will help you understand everything about RTPS 4 Bihar.
What is RTPS Bihar?
RTPS (Right to Public Service) is an act to provide a statute for the delivery of services to citizens on behalf of Government within a specified time period. Good Governance aims to implement efficient, transparent and accountable public service. RTPS Bihar is a part of the National e-Governance Plan (Govt. of India) & executed under e-District Mission Mode Project.
The main objective of RTPS Bihar is to provide electronic delivery of certificates and services by public authorities. In the past, in order to get your government certificates, you would have to go to a government office and deal with, long waiting queues or the prospect of dealing with a clerk. You will now be able to apply from your home over the internet, track your application, and receive certificates electronically.
Why Use RTPS Bihar?
- Fast Service: Certificates are issued within 7 to 15 days.
- Transparent Process: You can track your application status online anytime.
- Easy Access: Services are available at the block, sub-division (SDO), and district levels.
- Convenient Delivery: Certificates can be downloaded from the portal or sent via SMS and email.
- Less Corruption: Transparent processes reduce chances of bribery or delay.
- Inclusive: Everyone in Bihar, regardless of gender or background, can apply.
Which Certificates Can You Apply For?
RTPS Bihar offers several important certificates that are needed for jobs, education, government schemes, and other purposes. The main certificates available are:
- Residential Certificate (निवास प्रमाण पत्र): Proof of your residence in Bihar.
- Caste Certificate (जाति प्रमाण पत्र): Proof of your caste, important for reservations and benefits.
- Income Certificate (आय प्रमाण पत्र): Shows your family income, needed for scholarships and subsidies.
- Character Certificate (आचरण प्रमाण पत्र): Verifies your good conduct, often needed for jobs and education.
- Non-Creamy Layer Certificate (NCL प्रमाण पत्र): For those belonging to OBCs who fall under the income limit for reservations. This is available under both Bihar State and Central Government schemes.
- Economically Weaker Section Certificate (EWS प्रमाण पत्र): For individuals and families falling below a certain economic threshold, eligible for government schemes and reservations.
These certificates can be issued at three administrative levels:
- Block Level (अंचल स्तर)
- Sub-Division Officer (SDO) Level (अनुमंडल स्तर)
- District Magistrate (DM) Level (जिला स्तर)
How to Apply for Certificates Online on RTPS Bihar Portal
Applying through the RTPS Bihar portal is simple. Here is a step-by-step guide:
Step 1: Visit the Official Portal
Go to serviceonline.bihar.gov.in, the official website for RTPS Bihar services.
Step 2: Register Yourself
Before applying, you must register on the portal.
- Click on “Register Yourself” in the Citizen section on the homepage.
- Use the MeriPehchaan National Single Sign-On (NSSO) to sign up.
- Enter your mobile number, name, date of birth, and create a password.
- Click Register.
Once registered, log in with your user ID and password.
Step 3: Select the Certificate
After login, choose the certificate you want to apply for (for example, caste certificate or income certificate).
Step 4: Fill the Application Form
Fill in all the required details carefully in the application form. Make sure your information matches your documents.
Step 5: Upload Documents
Attach scanned copies of all the necessary documents. For example:
- ID proof (Aadhaar, Voter ID, Passport, etc.)
- Address proof (Aadhaar, Driving License, Rent Receipt, Utility Bill, etc.)
- Age proof (Birth certificate, Mark sheet)
- Ration card copy (optional)
Step 6: Submit the Application
After reviewing your details, submit the application.
How Long Does It Take?
The government promises to issue certificates within 7 to 15 days of application submission. You will receive updates via SMS and email.
How to Track Your Application Status?
You can easily track your application online:
- Visit serviceonline.bihar.gov.in.
- Go to the Citizen section.
- Click on “Track Application Status.”
- Enter your Application Reference Number or OTP.
- See the current status of your certificate application.
How to Download Your Certificate?
Once your certificate is ready, you can download it from the portal:
- Visit the RTPS Bihar official website.
- Click on “Download Certificate” in the Citizen section.
- Select “RTPS/Others” from the drop-down menu.
- Enter your Application Reference Number and your name.
- Click on Download Certificate.
Note: Wait at least 24 hours after processing before downloading.
Required Documents Checklist
Before applying, ensure you have these documents ready:
| Document Type | Examples |
| ID Proof | Aadhaar Card, Voter ID, Passport, PAN Card |
| Address Proof | Aadhaar Card, Driving License, Residential Certificate, Rent Receipt, Utility Bill |
| Age Proof | Birth Certificate, School Mark Sheet |
| Ration Card | Optional |
Make sure the documents are clear and legible. Self-attested copies are often required.
Departments Providing RTPS Certificates
- General Administration Department: Handles income, caste, domicile, NCL, and EWS certificates.
- Home Department: Issues character certificates.
- Labour Resources Department: Handles applications for the Bihar State Non-Resident Labour Accident Compensation Scheme.
- Planning and Development Department: Manages birth and death certificates.
Important Terms & Abbreviations
Here are some abbreviations you might see while using RTPS Bihar:
| Abbreviation | Full Form |
| RTPS | Right To Public Service Act |
| SDO | Sub-Division Officer |
| DM | District Magistrate |
| NCL | Non-Creamy Layer |
| EWS | Economically Weaker Section |
| CSC | Common Service Centre |
| OTP | One-Time Password |
Final Tips for Using RTPS Bihar
- Use your correct and updated mobile number for registration and OTP verification.
- Keep all your documents ready before applying.
- Always check your application status online to avoid missing any updates.
- Be patient; certificates usually take 7 to 15 days.
- Use DigiLocker or save your certificate safely after download.
- If you face any issues, use the RTPS helpline or visit a nearby CSC (Common Service Center) for assistance.
Conclusion
RTPS 4 Bihar is a big step towards digital governance. It saves citizens time, makes government work more transparent, and reduces corruption. Whether you need a caste certificate for your job, an income certificate for education, or a character certificate for any official purpose, RTPS Bihar makes the process easy and fast.
By following the steps in this guide, you can quickly apply for, track, and download your certificates online. So, don’t wait in long queues. Use the RTPS Bihar portal today.
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